Is Help Scout MCP Server safe to use?

Help Scout MCP Server has an HVTrust score of 50.5/100 (Grade C), ranked #925 of 1325 tracked AI agent projects. This score reflects verifiable supply-chain integrity, transparency, maintenance, and adoption signals.

What is the trust score for Help Scout MCP Server?

Help Scout MCP Server scores 50.5/100 on HVTracker's evidence-weighted HVTrust scale. It has 47 GitHub stars and is categorized under MCP Servers.

Help Scout MCP Server

drewburchfield/help-scout-mcp-server

MCP server for Help Scout - search conversations, customers, organizations, reports, and Docs with AI agents, plus opt-in writes for drafting replies and triage

MCP Servers TypeScript Listed MIT

Is Help Scout MCP Server safe? Thin or incomplete trust evidence. Review carefully before production use.

OSSF Scorecard 4.5 / 10

Provenance None

Signed commits 33%

Last push 56d ago

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In detail: Help Scout MCP Server scores 50.5/100 (Grade C), ranked #925 of 1325 tracked open-source AI agent projects, on evidence coverage B (3 of 5 independent signal types). The public evidence: no package-provenance attestation found; OSSF Scorecard rates its supply-chain practices 4.5/10; 33% of recent commits are signed; last pushed 2026-08-01. Every point is earned from checkable signals — never paid placement. How scoring works →

How Help Scout MCP Server compares in MCP Servers

#526 Ros2 MCP 50.6 +0.1
#527 JADX MCP Server 50.6 +0.1
#528 Help Scout MCP Server 50.5 this agent
#529 Nouz 50.4 −0.1
#530 Cr7258 Elasticsearch MCP Server 50.3 −0.2

Bars show each HVTrust score; the tick marks Help Scout MCP Server’s 50.5.

Where the 50.5 comes from

HVTrust dimensions vs the MCP Servers average

50.5 / 100 · 100.0% confidence

Help Scout MCP Server MCP Servers average (775 agents)

Safety / Integrity50% OSSF Scorecard · 30% provenance · 20% signed commits

7.3 / 25

3.0 below avg 10.3

Identity / Provenance60% listing status · 40% build provenance

10.8 / 18

2.6 below avg 13.4

Transparency50% declared license · 50% OSSF Scorecard

12.3 / 17

in line with avg 12.2

Maintenance60% last-push freshness · 40% commit activity

8.3 / 20

3.8 below avg 12.1

AdoptionLog-scaled stars · package downloads

7.1 / 20

in line with avg 7.2

Quick Trust Read

What Would Improve It

Publish package provenance or release attestations for stronger supply-chain evidence.

Recent Changes

2026-09-25

Rank Moved

Rank dropped 11 spots (#916 → #927)

2026-09-23

Tool Surface Changed

Detected tool/plugin surface changed: none → declared

2026-09-23

Provider Added

Runtime surface grew — new detected provider dependency: Anthropic

Maintainer Checklist

Raise Scorecard signals Current OSSF Scorecard is 4.5/10. Tighten the weakest checks to improve public safety evidence.

Publish provenance Add package provenance or release attestations so users can verify where shipped artifacts came from.

Increase signed commits Raise the share of verified-signed commits to make maintainer identity and release history easier to trust.

Refresh maintenance signals The repo was last pushed 56 days ago. Fresh activity helps separate stable projects from stale ones.

Compare with another agent Get email alerts for Help Scout MCP Server View MCP Servers Report missing data

33.7

Activity sub-score · out of 100

#528

In MCP Servers

How to read this: HVTrust (0–100) weighs supply-chain signals (provenance, OSSF Scorecard, signed commits, open license) alongside real-world adoption. Grade C reflects the trust score band: A ≥ 80, B ≥ 65, C ≥ 50, D < 50. Evidence coverage B is separate — it grades how many independent signal types back the score (3 of 5), so a high score on thin evidence stays visible. Full methodology →

Rank Trend

2026-08-11 2026-09-26

Activity & Reach

Stars

Forks

Last Push

2026-08-01

56 days ago

Commits (4 wk)

Downloads (7d)

196

npm

HN mentions (30d)

—

Open Issues

Rank Change

▲2

was #927

Analysis

Activity Inputs

33.7 / 100

StarsRepository reach

10.1 / 30

FreshnessLast push recency

17.2 / 25

ActivityRecent commits

0.0 / 25

CommunityFork signal

6.4 / 20

Supply Chain Trust

Package Provenance

None

No package attestations found

OSSF Scorecard

4.5 / 10

OpenSSF Scorecard · scanned Sep 26, 2026

Signed Commits

33%

of last 100 commits verified

Binary-Artifacts 10

Branch-Protection 3

CI-Tests 6

CII-Best-Practices 0

Code-Review 0

Contributors 0

Dangerous-Workflow 10

Dependency-Update-Tool 0

Fuzzing 0

License 10

Maintained 10

Packaging 10

Pinned-Dependencies 2

SAST 5

Security-Policy 0

Signed-Releases 0

Token-Permissions 10

Vulnerabilities 0

Common questions about Help Scout MCP Server

Public trust evidence for Help Scout MCP Server is thin: several supply-chain signals are missing or weak. This does not mean the project is unsafe — it means an outside observer cannot easily verify the usual integrity checks. Treat with extra scrutiny.

Does Help Scout MCP Server publish package provenance?

No published build provenance is currently detected for Help Scout MCP Server. This is common for open-source projects but means consumers cannot independently verify that the package on the registry matches the GitHub source.

Does Help Scout MCP Server have an OpenSSF Scorecard?

Help Scout MCP Server has an OpenSSF Scorecard score of 4.5/10. The Scorecard checks for branch protection, signed releases, dependency updates, fuzzing, code review, and other supply-chain hygiene items. See the full check breakdown on this page.

Is Help Scout MCP Server actively maintained?

Slowing down. Last push was 56 days ago — keep an eye on whether activity resumes.

What license does Help Scout MCP Server use?

Help Scout MCP Server ships under MIT. A declared, OSI-approved license is one of the transparency signals HVTrust scores.

Are Help Scout MCP Server's commits signed?

33% of the last 100 commits to Help Scout MCP Server are verified-signed (GPG, SSH, S/MIME, or GitHub's signing flow). Signed commits help confirm that code was authored by who the commit claims.

Not a safety endorsement. HVTracker describes what public signals show, not whether a project is safe for your use case. Run your own security review before adopting in production.

AI agent surface

MCP, providers, tool surface

Scored in HVTrust

These runtime-trust fields — detected from public repo docs and manifests — contribute a bounded adjustment to this project's HVTrust score alongside supply-chain evidence. The exact values each field can add or subtract are documented in the methodology → Compare this surface across every listed agent in the capability matrix →

MCP Server Support

high confidence

Implemented

Help Scout MCP Server appears to expose MCP server capabilities.

Detailed evidence is not shown in the public view.

External Service Dependencies

high confidence

1 detected

Public provider/service dependencies detected.

Anthropic

Credential signal: API keys or service config markers documented.

Tool / Plugin Surface

high confidence

Declared

Declared plugin/integration surface detected.

Detailed evidence is not shown in the public view.

Package Provenance Drift

high confidence

Match

Published package metadata matches the tracked repo

Detailed evidence is not shown in the public view.

MCP signal live
External deps live
Tool / plugin surface live
Package provenance drift live

How this surface has changed

Detected changes to Help Scout MCP Server's runtime surface and supply-chain posture, from daily public-signal snapshots. A change here means our detectors see something different — a genuinely changed capability, or better evidence of an existing one.

2026-09-23

Tool Surface Changed

Detected tool/plugin surface changed: none → declared

2026-09-23

Provider Added

Runtime surface grew — new detected provider dependency: Anthropic

2026-09-23

Mcp Status Changed

Detected MCP server support changed: none → implemented

Maintain Help Scout MCP Server?

For maintainers

HVTrust scores Help Scout MCP Server from public signals only — we never contact maintainers first. If a signal is wrong, stale, or missing (provenance you publish, a Scorecard you run, signed releases), tell us and we'll review it. Corrections are public and tracked on GitHub.

Submit a correction → Add the trust badge

Reputation Timeline

Signal history

2026-09-25

Rank Moved

Rank dropped 11 spots (#916 → #927)

2026-09-23

Tool Surface Changed

Detected tool/plugin surface changed: none → declared

2026-09-23

Provider Added

Runtime surface grew — new detected provider dependency: Anthropic

2026-09-23

Mcp Status Changed

Detected MCP server support changed: none → implemented

2026-09-23

Grade Changed

Trust grade D → C

2026-09-23

Rank Moved

Rank rose 202 spots (#1114 → #912)

2026-09-23

HVTrust Changed

HVTrust up 28.9pts (21.8 → 50.7)

2026-09-22

Newly Listed

First tracked at rank #1114

2026-09-21

Removed From Active Tracking

Removed from active tracking

2026-09-12

Rank Moved

Rank dropped 12 spots (#875 → #887)

2026-09-11

Rank Moved

Rank dropped 11 spots (#864 → #875)

2026-09-09

Rank Moved

Rank dropped 21 spots (#843 → #864)

2026-09-07

Grade Changed

Trust grade D → C

2026-09-07

Rank Moved

Rank rose 381 spots (#1215 → #834)

2026-09-07

HVTrust Changed

HVTrust up 17.7pts (34.0 → 51.7)

2026-09-06

Rank Moved

Rank dropped 18 spots (#1197 → #1215)

2026-09-05

Rank Moved

Rank dropped 29 spots (#1168 → #1197)

2026-09-04

Rank Moved

Rank dropped 17 spots (#1151 → #1168)

2026-09-03

Rank Moved

Rank dropped 43 spots (#1108 → #1151)

2026-09-02

Rank Moved

Rank dropped 45 spots (#1063 → #1108)

2026-09-01

Rank Moved

Rank dropped 40 spots (#1023 → #1063)

2026-08-31

Rank Moved

Rank dropped 37 spots (#986 → #1023)

2026-08-30

Scorecard Added

OSSF Scorecard: 4.5/10

2026-08-30

Rank Moved

Rank rose 246 spots (#1232 → #986)

2026-08-30

HVTrust Changed

HVTrust up 15.7pts (18.7 → 34.4)

2026-08-29

Rank Moved

Rank dropped 33 spots (#1199 → #1232)

2026-08-28

Rank Moved

Rank dropped 17 spots (#1182 → #1199)

2026-08-27

Rank Moved

Rank dropped 77 spots (#1105 → #1182)

2026-08-27

Activity Score Changed

Activity score down 12pts (53 → 42)

2026-08-26

Rank Moved

Rank dropped 69 spots (#1036 → #1105)

2026-08-16

Rank Moved

Rank dropped 30 spots (#1005 → #1035)

2026-08-13

Rank Moved

Rank dropped 12 spots (#998 → #1010)

2026-08-12

Rank Moved

Rank rose 13 spots (#1011 → #998)

2026-08-10

Rank Moved

Rank dropped 61 spots (#946 → #1007)

2026-08-08

Newly Listed

First tracked at rank #937

GitHub → npm: help-scout-mcp-server

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For maintainers

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Other agents in MCP Servers

Data sources
GitHub REST API (repo, commits, stars, forks, license) · npm Registry (downloads, provenance) · OpenSSF Scorecard CLI
Each agent's signals refresh once daily across 6 staggered batches. Methodology v4.3 · Raw JSON